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Box guttersWhen the gutter is inside the roof, so is the leak.

A box gutter is a gutter built into the roof, usually behind a parapet wall or in the dip between two roof sections, rather than hanging off the edge. When one blocks, rusts or overflows, the water comes inside the house. A leaking box gutter needs a roof plumber soon, and an old one rusting along its length is usually replaced rather than patched.

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Leaking gutters

[The owner] and hes dad done a great job fixing our leaking gutters would highly recommend them we book them in for summer to change our color bond roof great run family business

Tiffany, Aug 2026 · Full review

Google review of a roofer in Sydney's inner west we pass jobs to (4.5 from 26 reviews). Not a review of Find My Roofer.

Updated 27 October 2026 · Written by the Find My Roofer team · How we check our facts

Where you'll find box gutters

Terrace houses are the classic case. Melbourne's terrace designers deliberately hid the roof behind a decorative parapet, so the water has to run along a box gutter behind the wall before it can get out.

They're also common where two roofs meet side by side, and on modern homes with parapets and hidden roofs.

Why box gutters leak

Blocked outlets. Leaves or a nest over the outlet, and the gutter fills like a bath until water rises over the edge into the roof space.

Rust where water sits. Box gutters are close to flat, so water and wet leaves linger, especially at low spots and around the outlet.

Failed joins and sumps. Old soldered or riveted joins crack, and the sump (the box around the outlet) rusts through.

No safe overflow. If there's nowhere for excess water to spill outside, a heavy downpour sends it inside instead.

If it's leaking through the ceiling right now

Stay out of any room where the ceiling is sagging, and keep people and pets away. If water is near light fittings or power points, turn the power off at the switchboard. Put a bucket under the drip. Don't try to clear the box gutter yourself: it can only be reached from the roof, which is a job for a roof plumber with safety gear, and never in the rain. For storm damage emergencies, call the SES on 132 500.

Repair or replace?

A roof plumber starts by clearing the outlet and water-testing the gutter to find where it's getting in. If the metal is sound, a blocked outlet, a cracked join or one rusted sump can be fixed on its own.

If rust has spread along the floor of the gutter, replacement is the honest answer. That means lifting the roof sheets or tiles along each side, fitting a new gutter and sump, then setting the roof back, ideally with an overflow and a rainwater head on the outside wall.

The NCC (the national building code) points to the plumbing standard AS/NZS 3500.3 for box gutter sizes, falls and overflow, so ask whether the new one is designed to it. Renovating near bush? NSW RFS guidance says box gutters should be avoided there, so ask whether the roof can do without one.

Questions to ask before you say yes

  • Will you water-test the gutter to find the leak before quoting a fix?
  • Is there an overflow, and where does it spill?
  • Are you patching or replacing, and why?
  • What's your plumbing licence or registration number?

What you can safely do

You can

  • Watch for ceiling stains along the line of the box gutter after rain
  • Check from the ground whether the overflow or rainwater head spills in heavy rain
  • Note when leaks happen and take photos, which helps pin down the cause

Leave to a roofer

  • Clearing or inspecting any box gutter, because that's done from the roof itself
  • Water-testing to find the leak
  • Repairing joins and sumps, or replacing the gutter
  • Adding overflows and upsizing outlets

Where we'd begin

We'd get the box gutter cleared and water-tested before agreeing to any big job. If it's a blocked outlet, that's a small bill. If the floor of the gutter is rusting, we'd have it replaced, with a proper overflow and gutter guard over the top, because a box gutter that blocks again will leak again.

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What homeowners said after gutter work

Real Google reviews of roofers in our network, written by their own customers before Find My Roofer existed. We hide the business names, which is what the [square brackets] are. Every other word is theirs.

Box gutter replacement

I was very happy with the work. I engaged [the roofer] to replace a box gutter. This is quite a big job involving taking off part of the roof. As often happens with an old house, addressing one problem revealed others. In the end a large section of roof and the wooden frame underneath had to be replaced. This was all done quickly and efficiently and to a high standard. The cost was very reasonable given the scale of the job. [The roofer] kept me informed at all times with photos showing the work.

Elisabeth, Oct 2025

Google review of a roofer in Melbourne's inner north we pass jobs to. This roofer: 4.2 from 58 Google reviews, checked 28 Oct 2026. Not a review of Find My Roofer.

Leaking gutters

[The owner] and hes dad done a great job fixing our leaking gutters would highly recommend them we book them in for summer to change our color bond roof great run family business

Tiffany, Aug 2026

Google review of a roofer in Sydney's inner west we pass jobs to. This roofer: 4.5 from 26 Google reviews, checked 28 Oct 2026. Not a review of Find My Roofer.

How we chose these reviews · More job photos

Questions

Straight answers.

Why is my box gutter leaking into the house?
Usually a blocked outlet, rust along the floor of the gutter, a cracked join or sump, or no safe overflow. A roof plumber can water-test it to find which.
Can a box gutter be repaired, or does it need replacing?
Small faults such as a blocked outlet or one bad join can be repaired. If rust has spread along the gutter, replacement lasts far longer than patching.
How often should box gutters be cleaned?
More often than eaves gutters, because a blockage sends water inside. Under trees, have them checked ahead of the wettest months by someone working safely on the roof.

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Where this information comes from

Every fact and rule on this page comes from the sources above, checked on the dates shown. How we write and check these pages.

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